Shipping & Delivery

Thank you for shopping at MacPau Store! We strive to ensure your outdoor water bottles reach you swiftly and safely. Here’s what you need to know about our shipping and delivery process:

1. Shipping Methods

• We offer standard and expedited shipping options depending on your location and shipping preferences.

2. Processing Time

• Orders are typically processed within 1-2 business days. During peak seasons or promotions, processing times may be slightly longer.

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and the weight of your order.

4. Delivery Time

• Delivery times vary depending on your location and the shipping method chosen:
  • Standard shipping: Typically takes 5-7 business days.
  • Expedited shipping: Usually arrives within 2-3 business days.
• International orders may take longer to arrive due to customs clearance and local postal service delays.

5. Tracking Your Order

• Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can also track your order directly on our website using your order number.

6. Shipping Restrictions

• Some items may have shipping restrictions due to size, weight, or international regulations. If your order is affected, we will notify you promptly.

7. Contact Us

• If you have any questions about shipping or delivery, please contact us at [email protected]. We’re here to assist you with any inquiries related to your order or shipping status.